Last month, Tony Hsieh, CEO of Zappos.com, and Nic Marks, lead author of NEF’s innovative Happy Planet Index, and I launched an exciting new survey that measures happiness at work.
If you’re a member of our community, you already know that Tony Hsieh’s best-selling book, Delivering Happiness, inspired the creation of Delivering Happiness, the company. But it also inspired the birth of Delivering Happiness At Work (DH@Work), our coaching arm that focuses on making happy work for employees and companies.
At DH@Work, what we hear most often from companies around the globe is that they want to create happier workplaces but don’t know where to begin. Some have seen the research that shows happy employees are more likely to flourish and the companies they work for see an increase in profitability and customer loyalty.
Question is, how do you assess employee happiness?
Making Happy Work
We’ve addressed this challenge by taking our “Make Happy Work” model (built from the essence of how Tony took Zappos.com to $1 billion in revenue), and aligning with Nic Marks, a fellow with NEF (New Economics Foundation), and a renowned social economist. Nic is the founder of the UK’s Centre for Well-Being, and a key researcher on the National Accounts of Well-Being commissioned by the British Government.
How We Measure What’s Working (And What Isn’t) At Work
With Nic as architect, we’ve created a truly unique tool for employers, employees, and anyone who wants to pursue well-being at work: the Happiness At Work Survey. The survey offers a holistic approach to assessing satisfaction and engagement in the workplace by looking at:
- the personal resources people bring to work;
- the environment people are asked to work in;
- the functionality that results from the combination of resources and environment; and
- and a person’s overall experience at work.
It’s a dynamic approach that gives employees and companies the data they need to see what’s working at work and what isn’t. And it provides personalized reports to help guide future, positive change on an individual and/or company level.
How You And 4 Colleagues Can Take The Survey
To celebrate the recent launch of the survey, we are offering you 5 free survey site licenses. This means you can log into the the survey and send it to 4 additional people free of charge. After completing the survey, you’ll receive a personalized report about your happiness at work.
Access the survey here and get all the details.
We look forward to sharing details from Tony and Nic’s London trip in the near future. Until then, be sure to take the survey and reach out to us to help you “make happy work!”
James Key Lim
CEO of DH@Work